FLM (First Line Maintenance)
Our First Line Maintenance services take care of every service call that do not require a tool or a part, but are necessary to return the ATM machine or its infrastructure to proper operating condition. We have set the best service levels in the industry with a guaranteed under two hours response to any ATM that is down. FLM support for all the networked ATM’s with qualified Engineers and Custodians
SLM (Second Line Maintenance)
Second Line Maintenance service consists of remedial hardware repair, replacement parts; preventive maintenance for ATM machines manufactured by all vendors, and includes everything necessary to keep the ATMs in good operating condition. Maintenance will be taken care of Certified engineers
